topic Re: Orange box around keyboard in E Series

Orange box around keyboard

Ipt — Wed, 07 Jun 2017 11:58:33 GMT

When i start mesdaging on keyboard an orange box appears round tbe keyboard and it appears another keyboard has taken over as what i type isnt what is being typed. Ie random letters and numbers

Re: Orange box around keyboard

Emil — Wed, 07 Jun 2017 15:10:24 GMT

Hi @Ipt and welcome to the community.

The setting for magnification gestures can create an orange frame around the screen when you double tap on your screen. I recommend that you make sure this setting isn't enabled. To do so go to: Settings > Accessibility > Magnification gestures > off.

If you are still experiencing the same behavior I would recommend that you restart your device to safe mode to see if this behavior is caused by one of your downloaded apps as these will be temporarily disabled in this mode.

Let me know how it goes.

Re: Orange box around keyboard

Ipt — Wed, 07 Jun 2017 15:15:02 GMT

Thats brilliant thank you. That worked and saved me throwing the phone out of the window!!!

Re: Orange box around keyboard

Emil — Wed, 07 Jun 2017 15:45:54 GMT

That's great to hear @Ipt! :smileysmileythumbsup:

Let me know if there is anything you need help with.

Re: Orange box around keyboard

TinaT — Thu, 15 Jun 2017 07:49:31 GMT

You have sent an emaul saying i need to click on the accept as solution button but i cant find that button. Can you do this for me please. Thank you. TinaT