topic Re: FORGOT SCREENLOCK password in E Series

FORGOT SCREENLOCK password

jureb — Wed, 11 Feb 2015 14:56:18 GMT

can please somebody help me! i forgot a screenlock password but i know the SIM password. so does anyone know how to fix the problem

Re: FORGOT SCREENLOCK password

_alexdon_ — Wed, 11 Feb 2015 15:06:41 GMT

Check this out first:

/t5/FAQ/How-to-unlock-a-phone-w-o-reseting-reformating-the-phone/m-p/927295#U927295

If the above does not help,you need to perform a software repair using PC Companion.The process will erase all internal memory.You might need to charge your device for about 1-2 hours before so the device has at least 60% battery.

Make sure the device is not connected to computer or laptop and turned off (sometimes you have to press power button and volume up until the device vibrates 3 times or on some devices you have to press the small button near the SIM tray or on the back of the device).

Open PC companion->support zone->phone/tablet software update->repair my phone/tablet blue highlighted.Follow the steps given,do not connect your phone until prompted to press volume down while plugging USB cable. If PC companion does not start the repair process, you might need to run it in compatibility mode with Windows 7 (in some cases XP).

Re: FORGOT SCREENLOCK password

jureb — Wed, 11 Feb 2015 15:46:35 GMT

i cant

Re: FORGOT SCREENLOCK password

_alexdon_ — Wed, 11 Feb 2015 15:47:41 GMT

You cannot what?

Re: FORGOT SCREENLOCK password

Uliwooly — Wed, 11 Feb 2015 20:08:43 GMT

Are you saying that you don't know your gmail password? or what's the problem?

Re: FORGOT SCREENLOCK password

Prachurjya — Fri, 13 Feb 2015 02:53:33 GMT

You should reflash the OS in the Service centre.

Re: FORGOT SCREENLOCK password

199016 — Tue, 19 Dec 2017 09:42:34 GMT

i forgo my privacy protection password

Re: FORGOT SCREENLOCK password

199016 — Tue, 19 Dec 2017 09:43:39 GMT

how can i flaff it if the phone screen is locked