topic Re: Phone become black screen and can't restart in C Series

Phone become black screen and can't restart

StygianZ — Fri, 21 Feb 2014 05:49:23 GMT

Yesterday, i left my phone at a side while doing other things. When i check back my phone, it died and cannot boot up or restart. I tried pressing the reset button and force restart, but have no effect. I thought it was out of battery so i went and charged it. To my surprise, it does charging because there is a red light, but i still cant start my phone or anything. Please help me, I buy this phone only for 1 month.

Re: Phone become black screen and can't restart

_alexdon_ — Fri, 21 Feb 2014 12:58:17 GMT

Charge the phone for 1 hour,download sony update service and repair.

Re: Phone become black screen and can't restart

StygianZ — Fri, 21 Feb 2014 15:48:00 GMT

Thanks, it works.

Re: Phone become black screen and can't restart

_alexdon_ — Fri, 21 Feb 2014 15:51:15 GMT

Anytime.

Re: Phone become black screen and can't restart

ShreKe — Sat, 22 Feb 2014 01:48:47 GMT

hey facing same problem.. can you please let me know the exact step by step process you followed...so that I also can resolve the issue

Thanks.

Re: Phone become black screen and can't restart

_alexdon_ — Sat, 22 Feb 2014 09:41:00 GMT

Charge your phone for 1 hour.Downlad sony update service and repair:

http://www.sonymobile.com/gb/tools/update-service/

Re: Phone become black screen and can't restart

boomsik — Sun, 23 Mar 2014 14:01:47 GMT

i have a similar problem today. Battery charge was about 80% when i saw my screen last time. I start "ingress" and put down phone in pocket. through 10-15 min i took my phone and pressed power button. Phone not power on. I charged my phone 1 hour when I got home. But phone not started. I dowenload SUS and pressed volume down button and connected phone on computer. But phone not conected.
please help me.
It's second time when me phone not working. The first time i went to service center. But i have this phone less one month. 2 failure on 1 month in's very much.
sorry, me english is very bad

Re: Phone become black screen and can't restart

jdoekatox — Sat, 04 Jun 2016 07:47:07 GMT

I updated my sony Xperia c2305 becuse it kept asking me to do so ater the update it dsnt want to show the user interface after i unlock the screen, plz help