Help me to solve these issue

Jethar10 — Tue, 12 Dec 2017 18:10:29 GMT

My Sony xperia c2305 Bluetooth/Wi-Fi cannot turn on. I tried wipe data/factory reset but it didn't work

Re: Help me to solve these issue

Jonas — Wed, 13 Dec 2017 07:59:50 GMT

Hi @Jethar10, sorry to hear about this.

Since you have performed a factory reset and you are still experiencing this behaviour it does sound like it's related to hardware and not software. I would however recommend that you try and perform a software repair using Xperia Companion.

This is a bit different from a factory reset as the repair will reinstall the latest available software in your device, something that a factory reset does not do. Do note that all data stored on the internal storage will be deleted when performing the software repair, so it is advised that you create a backup using Xperia Companion before starting with the repair.

If you still can't activate Bluetooth or Wi-Fi after the software repair has been completed, please get in touch with your Local support team as the device will need to be examined at an authorized service centre.

Let me know how it goes!

topic Help me to solve these issue in C Series

Help me to solve these issue

Re: Help me to solve these issue