https://community.sony.com.mk/t5/c-series/charges-only-when-off/m-p/3519961#M5730 <P><A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/1019020">@Wendy93</A>&nbsp;did you try with a different charger or USB cable? What happen if you try to charge with the phone on? Also, could you please try rebooting your device in <A href="https://community.sony.co.uk/t5/c-sonymobile/safe+mode/pd-p/safe_mode" class="lia-product-mention" data-product="187-1">safe mode</A>&nbsp;and see if it works?</P> Mon, 05 Jun 2017 21:26:45 GMT YoGem 2017-06-05T21:26:45Z https://community.sony.com.mk/t5/c-series/charges-only-when-off/m-p/3519960#M5729 <P>Good afternoon my cell phone no longer wants to charge only when it is off <SPAN class="lia-unicode-emoji" title=":mobile_phone_off:"><span class="lia-unicode-emoji" title=":mobile_phone_off:">📴</span></SPAN> I can help</P><P><EM>GT</EM></P> Fri, 02 Jun 2017 19:17:40 GMT https://community.sony.com.mk/t5/c-series/charges-only-when-off/m-p/3519960#M5729 Wendy93 2017-06-02T19:17:40Z https://community.sony.com.mk/t5/c-series/charges-only-when-off/m-p/3519961#M5730 <P><A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/1019020">@Wendy93</A>&nbsp;did you try with a different charger or USB cable? What happen if you try to charge with the phone on? Also, could you please try rebooting your device in <A href="https://community.sony.co.uk/t5/c-sonymobile/safe+mode/pd-p/safe_mode" class="lia-product-mention" data-product="187-1">safe mode</A>&nbsp;and see if it works?</P> Mon, 05 Jun 2017 21:26:45 GMT https://community.sony.com.mk/t5/c-series/charges-only-when-off/m-p/3519961#M5730 YoGem 2017-06-05T21:26:45Z