topic Sony xperia C4 camera doesn't focus in C Series

Camera focus issue

Bayan1 — Thu, 30 Jun 2016 22:10:48 GMT

Hey everyone!
I have Xperia C4.. Few months ago the volume bottom has some problems "hardware problems "so i took it to a store and it fixed it..but after that the camera hasn't been focusing at all..when i want to capture a picture it doesn't look at all clear.. If i capture some words i can't read them.. Please help me..is it hardware or software problem??

Re: Camera focus issue

Uliwooly — Thu, 30 Jun 2016 22:33:31 GMT

@Bayan1

check the camera lens for scratches

Re: Camera focus issue

CameronT — Fri, 01 Jul 2016 00:06:09 GMT

Hi @Bayan1,

Welcome to the community.

You can test if an issue is caused by third party software by starting your phone in safe mode. Based on the information you have provided though it sounds like it may be a physical problem. Please check for scratches on the lens as @uliwooly suggests.

Re: Camera focus issue

Bayan1 — Fri, 01 Jul 2016 00:56:36 GMT

I tried safe mode.. But it still doesn't focus..and how can I check the lens??
Thank you very much for your help..

Re: Camera focus issue

Uliwooly — Fri, 01 Jul 2016 01:08:12 GMT

@Bayan1

just look close at the lens to see if there are scratches

Re: Camera focus issue

Bayan1 — Fri, 01 Jul 2016 01:41:33 GMT

I looked.. There isn't any scratches..

Re: Camera focus issue

Uliwooly — Fri, 01 Jul 2016 01:52:09 GMT

@Bayan1

You could contact your Local support to get it inspected.

Re: Camera focus issue

linainvers — Sat, 02 Jul 2016 06:58:35 GMT

this mass problem, every second of the purchased phone to have such a defect...

http://talk.sonymobile.com/t5/Xperia-C4/Xperia-C4-Dual-Camera-Blur-and-Sound-Quality-in-headphones/m-p/1055013

Sony xperia C4 camera doesn't focus

WesselS — Wed, 21 Jun 2017 09:02:05 GMT

Hi,

Since last week i got my phone back from repairs (second time, first time my screen was damaged my own fault , second time the phone didn't recognise the sim card) but since then my camera doesn't focus anymore all pictures are blurry and look just terible.

Is there any solution to this problem ?