topic Re: Xperia C5 ultra video recording problem in C Series

Xperia C5 ultra video recording problem

rada_ndlj — Thu, 22 Oct 2015 17:40:21 GMT

Hi guys
I really like my new C5 ultra phone but I have problem with recording video.Video recording was working correct but now when I turn on camera at my display appear notification "Error
Recording in the progress in another app.
Cannot record"
I do not have an idea what to do with this problem

Re: Xperia C5 ultra video recording problem

Uliwooly — Thu, 22 Oct 2015 17:45:45 GMT

@rada_ndlj

probably you were using another app that use the camera, like instagram, skype, etc. just close all the apps and check again or restart the phone.

If that doesn't work then

settings > apps > all > camera > clear data > restart the phone .

Re: Xperia C5 ultra video recording problem

rada_ndlj — Thu, 22 Oct 2015 18:18:16 GMT

Uliwooly thanks for advice but seems camera still have same problem 😞

Re: Xperia C5 ultra video recording problem

Uliwooly — Thu, 22 Oct 2015 18:41:52 GMT

@rada_ndlj'

Do you experience the same on safe mode ?

Re: Xperia C5 ultra video recording problem

rada_ndlj — Thu, 22 Oct 2015 18:47:54 GMT

Unfortunately yes,I already check in safe mode but same notification appear

Re: Xperia C5 ultra video recording problem

Uliwooly — Thu, 22 Oct 2015 18:48:51 GMT

@rada_ndlj

Do you have Ok Google enabled? any voice recording app?

Re: Xperia C5 ultra video recording problem

rada_ndlj — Thu, 22 Oct 2015 19:12:55 GMT

Thanks Uliwooly after disabled Google Ok and restart off phone video again can be recorded!

Re: Xperia C5 ultra video recording problem

Uliwooly — Thu, 22 Oct 2015 19:20:38 GMT

@rada_ndlj

Great to hear that

Re: Xperia C5 ultra video recording problem

Za2 — Thu, 26 Nov 2015 10:24:42 GMT

I have the same problem I ll try

Re: Xperia C5 ultra video recording problem

Za2 — Thu, 26 Nov 2015 10:54:08 GMT

It fixed when I shut down OK Google when charging

Re: Xperia C5 ultra video recording problem

Uliwooly — Wed, 09 Dec 2015 00:49:50 GMT

@Za2

Glad to hear its working

Re: Xperia C5 ultra video recording problem

Nikpatel — Tue, 15 Dec 2015 06:55:08 GMT

Thanks Dear, I had also suffered with the same problem, but after see your Solution i get to remove that error.. hv a nice day

Re: Xperia C5 ultra video recording problem

Danny975 — Fri, 15 Jan 2016 10:16:09 GMT

thanks brother of muchs help you served me greetings!!!

Re: Welcome to the Forum, please introduce yourselves!

Tambolero — Fri, 04 Mar 2016 03:18:31 GMT

Hello my name is Nick from HK. I was having a video-camera problem problem with my Xperia C5 Ultra Dual from the day that I bought it. The still cam is functioning but if I try to use the Videocam an error message appears on the screen that says: "ERROR, cANNOT RECORD. RECORDING OR A RECORDING RELATED FUNCTION MAY BA IN USE BY ANOTHER APPLICATION."

Please help!

Nick

Re: Xperia C5 ultra video recording problem

bkas — Wed, 09 Mar 2016 18:28:04 GMT

The still cam is functioning but if I try to use the Videocam an error message appears on the screen that says: "ERROR, cANNOT RECORD. RECORDING OR A RECORDING RELATED FUNCTION MAY BA IN USE BY ANOTHER APPLICATION."

Re: Xperia C5 ultra video recording problem

bkas — Wed, 09 Mar 2016 18:28:31 GMT

I tried ok google option but still it didnt work

Re: Xperia C5 ultra video recording problem

bkas — Wed, 09 Mar 2016 18:39:50 GMT

And my phone is xperia c4

Re: Xperia C5 ultra video recording problem

Luislfd96 — Thu, 10 Mar 2016 19:41:33 GMT

Hello, I just had the same problem and now is what is the solution thanks to this forum

Re: Xperia C5 ultra video recording problem

abraham99 — Mon, 21 Mar 2016 21:36:07 GMT

Great!! Had same problem and is great now!!

Re: Xperia C5 ultra video recording problem

BH91 — Tue, 10 May 2016 03:46:13 GMT

Had the same problem. Disabled OK Google from any screen and now I can record again!!