topic fake or original xperia c4 ! help please in C Series

fake or original xperia c4 ! help please

engnajjar — Sat, 19 Sep 2015 15:05:45 GMT

hello everybody

I've purchased my Xperia C4 Dual for about a week

when I checked IMEI in imei.info , it recognized the model and the brand only instead of full information .

also when I connect to pc companion it doesn't recognized the model and name of my phone , only sony xperia smartphone !

something else , when I try to use "My Xperia" servise it takes so long time to validate my phone without any result so I couldn't use My Xperia service , like this only :

can somebody explain what happen please ??

is my phone original or fake ??

Re: fake or original xperia c4 ! help please

_alexdon_ — Sat, 19 Sep 2015 15:37:19 GMT

That is strange. You should try to contact your Local support and they will tell you exactly the case.

Re: fake or original xperia c4 ! help please

amit_rocking87 — Sun, 20 Sep 2015 07:51:52 GMT

Something new I have seen in long time.. Can u please visit local SC and show this to them.?

Pls keep us updated

Re: fake or original xperia c4 ! help please

engnajjar — Sun, 20 Sep 2015 09:43:12 GMT

I've contact local support and waiting for reply

Re: fake or original xperia c4 ! help please

_alexdon_ — Sun, 20 Sep 2015 09:58:25 GMT

Keep us updated.

Re: fake or original xperia c4 ! help please

amit_rocking87 — Sat, 26 Sep 2015 15:38:24 GMT

@engnajjar

Can you pls update us about latest status on this pls?
I am curious to know.

Re: fake or original xperia c4 ! help please

engnajjar — Fri, 02 Oct 2015 08:13:16 GMT

Finally they reply me the answer

"Thank you for contacting the Sony Xperia support centre.

We apologize for any inconvenience. Regarding your Xperia C4 dual, kindly note that the

IMEI is recognized on our system.

For the latest news, information and product support please visit www.sonymobile.com."

also after some attempts in uninstalling "PC Companion" and re-installing , it detected my phone well.

now I'm relieved :).

next , I'm still searching to solve "my Xperia" service !!

Re: fake or original xperia c4 ! help please

amit_rocking87 — Fri, 02 Oct 2015 16:09:51 GMT

Cool

Re: fake or original xperia c4 ! help please

_alexdon_ — Fri, 02 Oct 2015 16:15:47 GMT

@engnajjar About my xperia, go to settings-apps-all,scroll down to my xperia. Force stop and clear data,restart. See how it is.

Re: fake or original xperia c4 ! help please

engnajjar — Tue, 06 Oct 2015 15:02:49 GMT

@alexdon

I force stoped "my Xperia" but can't clear data because the button isn't activated !

Re: fake or original xperia c4 ! help please

_alexdon_ — Tue, 06 Oct 2015 21:57:52 GMT

Is my xperia added as a device administrator under settings-security?

Re: fake or original xperia c4 ! help please

engnajjar — Thu, 22 Oct 2015 08:47:09 GMT

@alexdon
Yes, I've added "myxperia" as administrator but nothing changes

Re: fake or original xperia c4 ! help please

_alexdon_ — Thu, 22 Oct 2015 12:01:00 GMT

@engnajjar Can you try on wifi just to be sure?

Re: fake or original xperia c4 ! help please

avnish123456789 — Sun, 24 Apr 2016 05:01:35 GMT

im also getting this type of problem can you get any solution about this...

Re: fake or original xperia c4 ! help please

Hectorini495 — Wed, 04 May 2016 18:27:01 GMT

Hello @engnajjar i have the same cell phone, in my case i have the version 0.0.A.0.91

My xperia works perfect, you can download in this page: http://www.apkmirror.com/apk/sony-mobile-communications/my-xperia/my-xperia-0-0-a-0-91-release/xperia-0-0-0-91-android-apk-download/

:smileysmileywink:

Re: fake or original xperia c4 ! help please

Ahmed01 — Sat, 02 Jul 2016 21:33:10 GMT

Hello, same problem of IMEI happened here, what should I do to ensure it's original or not, thanks