topic Re: problems with camera my Sony Xperia C4 dual in C Series

problems with camera my Sony Xperia C4 dual

shivani16 — Wed, 16 Sep 2015 16:40:03 GMT

Whenever i am opening the camera app it displays a message that recording is in progress in another app. Cannot record.
I have restarted my phone but still it is showing.

Re: problems with my Sony Xperia C4 dual

Uliwooly — Wed, 16 Sep 2015 16:43:25 GMT

@shivani16

Do you have any voice recording app?

try this, boot on safe mode and try again.

Re: problems with my Sony Xperia C4 dual

_alexdon_ — Wed, 16 Sep 2015 17:15:09 GMT

@shivani16 Usually that message comes up when you have OK google detection from any screen enabled.

Re: problems with camera my Sony Xperia C4 dual

shivani16 — Wed, 16 Sep 2015 17:23:06 GMT

I disabled ok Google detection and now the message didn't appeared.
Thanks!!

Re: problems with camera my Sony Xperia C4 dual

_alexdon_ — Wed, 16 Sep 2015 17:26:09 GMT

Great.

Re: problems with camera my Sony Xperia C4 dual

Maninfrontofpc — Thu, 03 Mar 2016 18:44:06 GMT

Thanks for the solution to the problem. It has solved it on my Sony Xperia C4 UK. The first time I saw this after buying the phone I put it back to Factory Default to solve it. But then it came back. I had not correlated the OK Google config change with the error as the two events were a couple of days apart. Thanks again.

Do you know if it is a Google App problem, a Sony Video Camera issue, a Sony Xperia H/W issue or an Android issue?

Do you know if it is going to be fixed?

I suppose a S/W work around would be for the Sony Camera App to switch off the "OK Google" feature when it opens and then put it back to the original state when it closes. But probably "Security" will prevent it from changing the setting. We can only hope.

Re: problems with camera my Sony Xperia C4 dual

Tavo01 — Tue, 08 Mar 2016 23:28:45 GMT

How do I disable the ok Google detección function?

Re: problems with camera my Sony Xperia C4 dual

Maninfrontofpc — Tue, 08 Mar 2016 23:55:05 GMT

1. Click on Google search
2. Click on the G google symbol.
3. Click on the 3 line menu symbol.
4. Select the settings option
5. Select voice
6. Select OK Google detection
7. Click to disable the "on any screen" option.

You may be able to get there quicker but...

Hope this helps.

Does anybody know of a 3rd party camera app that will either share the microphone or disable the OK Google feature while using the video on the -4?

Re: problems with camera my Sony Xperia C4 dual

heap11 — Wed, 09 Mar 2016 15:25:05 GMT

Open Camera, the Google Camera app.,and most third party camera apps, work fine with OK Google detection activated from any screen. This is a bug with the Sony Camera app., not with OK Google.

Re: problems with camera my Sony Xperia C4 dual

Maninfrontofpc — Wed, 09 Mar 2016 17:33:08 GMT

Thanks,, I'll experiment with a few of those.

Re: problems with my Sony Xperia C4 dual

Mahbub153 — Sat, 23 Jul 2016 06:58:32 GMT

u r a genious man...

Re: problems with my Sony Xperia C4 dual

Mahbub153 — Sat, 23 Jul 2016 07:00:22 GMT

Alexdon u r a genious.. its works...

Re: problems with camera my Sony Xperia C4 dual

YoGem — Wed, 27 Jul 2016 05:33:34 GMT

Actually the issue is not with Google Now nor Sony Camera App... The issue is with the MTK soc, and it's not a problem just with Sony devices but it's generally an issue with all mobile phones using non-qualcomm socs. Xperias with MTK chipsets are all affected, Samsung with Exynos CPU are affected and so on. Google warn about this issue in their website, they should put a note or showing a warning when activating the feature.

The issue is that the non qualcomm chipsets do not manage the microphone array like Qualcomm does: in few words the microphone for OK Google (and other similar apps) is shared between apps that need it as a i/o device (like cameras) and apps that need it as a service/sensor (like ok Google) which basically a different processing of audio coming from the microphone before it goes to the bus..

tl;dr: in short Qualcomm can share microphone data between apps and services, Exynos, MTK & Co. Still cannot do that.

Re: problems with camera my Sony Xperia C4 dual

heap1 — Fri, 29 Jul 2016 00:28:56 GMT

If what you say is true, then why do most third party camera apps work correctly with OK Google detection activated from any screen?

Re: problems with camera my Sony Xperia C4 dual

Jansimabdul — Mon, 19 Dec 2016 08:32:18 GMT

Spoiler

Video recorder not working

Whenever i am opening the camera app it displays a message that recording is in progress in another app. Cannot record.
I have restarted my phone but still it is showing.