topic Rif.: Streaming services not working (not available in my country) in Android TV

Streaming services not working (not available in my country)

Rob1980 — Thu, 13 Feb 2020 06:06:49 GMT

Hi all,

I moved to NZ from the UK and my KD-55XE9005 came with me.

I'm on android 8 (6.5830)

My issue is streaming services are informing me Im not in the right country, these are NZ based applications such as Spark Sport, Lightbox TVNZ OnDemand etc.. (from the sony select menu)

Is this due to my TV having an EU build of firmware installed on it as my IP address is obviously local?

Can I change the region somehow or install a firmware for South Pacific Asia region TV's?

Netflix works, Amazon Prime Video works (VPN required for some stuff)

Any help much appreciated.

Thanks

Rif.: Streaming services not working (not available in my country)

rooobb — Thu, 13 Feb 2020 10:53:06 GMT

It depends on the owner of the service the type of control that it implements. Most services use the IP control (that could be bypassed using a VPN) other the setting in the TV

Rif.: Streaming services not working (not available in my country)

rooobb — Thu, 13 Feb 2020 10:54:38 GMT

You cannot install a different firmware and should check if you can set NZ as your regione even if your TV has an EU firmware

Rif.: Streaming services not working (not available in my country)

Rob1980 — Thu, 13 Feb 2020 16:41:49 GMT

Thanks for the reply, the problem is I shouldn’t need a vpn to use NZ
services in NZ, this is why I wonder if there is another way the system
itself is indicating I’m in the uk still perhaps by the firmware version
number, tv model number etc?

It seems unlikely but I just find it odd that these services are all giving
me the same problem?

Thanks
--
Sent from My IPhone

Rif.: Streaming services not working (not available in my country)

rooobb — Thu, 13 Feb 2020 17:15:43 GMT

If you reset the tv, does it show NZ has the region or you have to set it as UK?

Rif.: Streaming services not working (not available in my country)

Rob1980 — Fri, 14 Feb 2020 16:21:49 GMT

I’ve reset the tv in the past (when I was having vpn / boot loop issues
prior to a fix). I’ve never had to set a region as far as I can recall, I
might have to bite the bullet and format / reset everything tomorrow.
--
Sent from My IPhone

Rif.: Streaming services not working (not available in my country)

rooobb — Fri, 14 Feb 2020 18:55:13 GMT

Maybe it could be enough to set the location without resetting but I do not think so

Re: Streaming services not working (not available in my country)

Rob1980 — Sat, 15 Feb 2020 21:12:02 GMT

So the issue was in fact my google account still using the uk store rather than NZ.

Id created a new NZ profile and payment options but hadn't realised I needed to select that profile and actually remove the uk one to force all the devices to switch to the new country.

Thanks for everyones ideas and help.