ARC still broken with v6.6520

YeongCC — Sat, 12 Oct 2019 14:36:18 GMT

I upgraded my KD- 43 XF8796 to 6.652 as I was having intermittent ARC problem with no sound to my Yamaha rxv673. I set it up to work and the next morning, there is no output to the amp. It still switches on the amp but no sound. I have tried all solutions in the forum, including the 9 step solution Sony suggested which includes clearing the cache and doing a factory reset. It would work after the reset but not the next morning. Turning the amp on & off does not bring the sound back bur sometimes a soft reset works but this is too unreliable!

i can get sound via the optical link but I gather it does not transmit full 5.1 digital? Can someone enlighten me?

Re: ARC still broken with v6.6520

Sean_Mc — Wed, 23 Oct 2019 08:30:10 GMT

Hi there,

Welcome to the Sony Community.

If you've already tried a reset and the issue has still not be resolved, I would recommend getting in touch with the support team here who will be able to help.

Best wishes,

Sean

topic ARC still broken with v6.6520 in Android TV

ARC still broken with v6.6520

Re: ARC still broken with v6.6520