topic Re: Problem with subtitles on Netflix in Android TV

Problem with subtitles on Netflix

MusicGuitarClassic — Wed, 27 Dec 2017 22:10:47 GMT

Owning a KDL32WD755, Netflix runs smoothly and everything but it does not give me the option the use Greek subtitles. I have heard it is a matter of coding or something and I am wondering if there is going to be any support on that. My Netflix preferences are adjusted to show Greek subs, thing that works fine on tablet and desktop. English, Turkish, etc subtiles are normally shown and can be selected. Thank you in advance.

Re: Problem with subtitles on Netflix

Anonymous — Thu, 28 Dec 2017 20:33:26 GMT

Hi there,

I will look into this and get back to you.

Welcome to the community.

Best wishes,

Re: Problem with subtitles on Netflix

Spart_KDL42W650A — Thu, 01 Feb 2018 15:06:43 GMT

Hi Guys,

The same problem i also face with my KDL-42W650A sonny TV. I contact Netflix and they informed me that i should contact Sonny since the Greek subt are being showed in other devices but not in my TV. I also contact the Sonny Hellas but they have been so rude and they told me to contact Netflix. I'm considering to change my Sonny TV due to this problems i have with the Greek subtittles.

Re: Problem with subtitles on Netflix

MusicGuitarClassic — Fri, 02 Feb 2018 11:20:05 GMT

I found no solution either but I also didn't want to replace my TV. Thus, I
bought a Sony Bluray Player that supports Netflix as well as other programs
and problem solved. I would recommend the BDPS1700B one. Enjoy.

Re: Problem with subtitles on Netflix

Spart_KDL42W650A — Fri, 02 Feb 2018 14:47:01 GMT

Thank you Music GuitarClassic,

I have also a Sony Bluray Player which has the same problem since maybe he is old model like my TV. Anyway i will find a way in any case i don't want to change my TV for that.

Thanks a lot for your assistance.

Re: Problem with subtitles on Netflix

toumpeki — Sun, 20 May 2018 18:48:57 GMT

Is there a chance that our tv gonna get an update for netflix app so that it can display Greek subs? I contacted Netfix and they told me that only newer versions of Netflix apps shows Greek and many other subs. Give us an update!!

Re: Problem with subtitles on Netflix

onahshon — Tue, 19 Jun 2018 07:02:24 GMT

I have the same problem with Hebrew subtitles.

In all other Netflix apps (iphone, web, XBOX etc.) I can see hebrew subtitles

In my Sony Bravia Netflix app, I can only see English and Polish. Can this be fixed please?

Re: Problem with subtitles on Netflix

Mehmetcy — Tue, 21 Jan 2020 20:04:34 GMT

Hello guys.

i struggled with that problem too, and successfully solved, and now i can watch with turkish subtitles.

keep in mind that my tv is KD49XG8196BAEP

i removed Netflix application, and installed again, and everything is ok now.

regards.